Challenge
IKEA faced challenges of having an ineffective loyalty program to help identify their customer offline.
![ikea-challenge](https://www.syndatrace.ai/wp-content/uploads/2023/06/ikea-challenge.jpg)
![ikea-solution](https://www.syndatrace.ai/wp-content/uploads/2023/06/ikea-solution.jpg)
Solution
By using the audience creation tools from Syndatrace, the giant achieved more than 30% repeat customers who returned to the store two or more times within a period of 6 months.
After working with Syndatrace and implementing our personalized promotion features and offline conversion measurements IKEA were able to achieve a 2,500% increase in their online advertising ROI.
![guarantee guarantee](https://www.syndatrace.ai/wp-content/uploads/2023/06/guarantee-68x93.png)
Our Guarantee
![guarantee guarantee](https://www.syndatrace.ai/wp-content/uploads/2023/06/guarantee-68x93.png)